Quick Verdict: Best customer service reputation
Pros
- ✓19 plan options — most flexibility of any provider
- ✓Strong customer reviews on independent sites
- ✓Transparent online contracts available before purchase
- ✓Available in California as MBI
Cons
- ✗Smaller repair network — 2,600 shops vs. 20,000–30,000 for competitors
- ✗Less brand recognition than CarShield or Endurance
- ✗May not be accepted at all dealerships
Best For
Drivers who prioritize customer service, plan transparency, and California coverage
autopom! Coverage Tiers
✓
Mechanical Breakdown Insurance (CA) — state-regulated MBI
✓
Powertrain — engine, transmission, drive axle
✓
Powertrain Plus — expanded powertrain
✓
Named Component — selected major systems
✓
Exclusionary — near-bumper-to-bumper
✓
14 additional specialty and hybrid tiers available
Pricing and Network
| Monthly Cost | $80–$190 |
| Repair Network | 2,600 certified repair facilities nationwide |
| Max Mileage | No stated limit |
| Max Vehicle Age | Any age |
| California | ✅ Available (MBI in CA) |
| Quote Process | Online quote available, transparent contracts viewable before purchase |
| Our Rating | ★★★★☆ |
How Claims Work with autopom!
When your vehicle needs repair, contact autopom!'s claims team. Take your vehicle to one of 2,600 certified repair facilities in their network. The shop contacts autopom! for authorization. Pay your deductible; autopom! pays the shop directly. autopom! is known for responsive claims handling and clear communication throughout the process.
autopom! Extended Warranty — Common Questions
Why does autopom! have only 2,600 shops?▼
autopom! focuses on quality over quantity in its repair network. While 2,600 is smaller than CarShield (20,000) or CARCHEX (30,000), autopom! selects shops with high service ratings. For drivers in urban or suburban areas, network coverage is generally adequate.
Is autopom! available in California?▼
Yes. autopom! sells Mechanical Breakdown Insurance (MBI) in California, which is the California-compliant form of extended warranty coverage. MBI is regulated as insurance in California and provides strong consumer protections.
Why does autopom! have 19 plan options?▼
autopom! offers 19 plans to give drivers precise coverage matching. Rather than bundling everything into 3–6 tiers, autopom! allows drivers to select exactly which components and systems they want covered. This customization can reduce premium costs.
How does autopom! customer service compare to competitors?▼
autopom! consistently receives among the highest customer service ratings of any major extended warranty provider on independent review sites like Trustpilot and Consumer Affairs. Their smaller scale allows for more personalized claims handling.
Can I view the autopom! contract before buying?▼
Yes. autopom! makes their sample contracts available online before you commit to purchasing — a level of transparency that's rare in the extended warranty industry. You can review exactly what is and isn't covered before you enroll.